Frequently Asked Questions
Find clear answers to the most common questions about Trad500.
Account & KYC
How do I open a trading account?
Account & KYC
What KYC documents are required?
Account & KYC
What are the account types?
Account & KYC
Can I have multiple accounts?
Account & KYC
How long does KYC approval take?
Deposits & Withdrawals
What deposit methods are available?
Deposits & Withdrawals
Minimum deposit amount?
Deposits & Withdrawals
How long do withdrawals take?
Deposits & Withdrawals
Are there withdrawal charges?
Deposits & Withdrawals
Maximum withdrawal limit?
Trading & Platform
What is leverage and how does it work?
Trading & Platform
What are trading hours?
Trading & Platform
What is zero brokerage?
Trading & Platform
What markets can I trade?
Trading & Platform
Do you have mobile apps?
Trading & Platform
What order types are supported?
Trading & Platform
Is demo/practice account available?
Security & Privacy
How secure are my funds?
Security & Privacy
What if I forget my password?
Security & Privacy
Is my personal data safe?
Security & Privacy
How is 2FA implemented?
Referral & Bonuses
How does referral program work?
Referral & Bonuses
When do I receive referral bonus?
Referral & Bonuses
Wagering requirement for bonuses?
Referral & Bonuses
Do both get bonuses?
Technical Support
How to contact 24/7 support?
Technical Support
What if my order fails?
Technical Support
Platform not loading?
Technical Support
How to update bank details?
Learning & Resources
Where can I learn trading?
Learning & Resources
What is risk management?
Learning & Resources
Difference between equity and F&O?
Learning & Resources
What are the common trading mistakes?
Learning & Resources